Return Policy

Your satisfaction is our priority. Here’s how returns work at KOBO:

Can I return or exchange an item?
We accept returns or exchanges within 30 days of delivery. To qualify:

• Items must be unused and in their original packaging.
• Proof of purchase is required.

To initiate a return or exchange, contact us at support@koboworld.com. Our team will provide further instructions.

What happens after I request a return or exchange?
Once your return request is approved, you will receive detailed instructions, including the return address. Please follow these instructions carefully to ensure a smooth process.

Are there any items that cannot be returned?
Certain items, such as final-sale or custom-made products, may not be eligible for return. Contact us for clarification if needed.