Privacy Policy

Effective Date: January 02, 2025

KOBO (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information about you when you visit www.koboworld.com (the “Website”), make a purchase, or otherwise engage with us.

Information We Collect

  1. Information You Provide:
    • Contact Information: Name, email address, phone number, and shipping address.
    • Account Details: Username, password, and preferences.
    • Payment Information: Credit card details (processed securely by our payment processors).
    • User-Generated Content: Reviews, comments, and other content you submit.
  2. Automatically Collected Information:
    • Device Data: IP address, browser type, operating system, and device identifiers.
    • Usage Data: Pages viewed, links clicked, and time spent on the Website.
    • Cookies and Similar Technologies: For functionality, performance, and advertising purposes.
  3. Information from Third Parties:
    • Social media platforms and marketing partners.
    • Publicly available sources.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and returns.
  • Provide and improve our Website and customer service.
  • Send marketing and promotional communications (you can opt out at any time).
  • Conduct analytics and research to enhance user experience.
  • Prevent fraud, enforce our policies, and comply with legal obligations.

Sharing Your Information

We may share your information with:

  1. Service Providers: For order processing, shipping, payment, marketing, and analytics.
  2. Business Partners: For co-branded promotions and collaborations.
  3. Advertising Partners: For targeted advertising and marketing campaigns.
  4. Legal Authorities: To comply with laws or respond to legal requests.
  5. Business Transfers: In case of a merger, acquisition, or sale of assets.

Your Privacy Choices

  • Opt-Out of Marketing: Click “unsubscribe” in promotional emails or contact us.
  • Manage Cookies: Adjust browser settings to block cookies (may impact functionality).
  • Access or Update Information: Log into your account or contact us to review or edit your details.
  • Request Deletion: Contact us to request deletion of your personal information, subject to legal and contractual obligations.

Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

The Website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us, and we will delete it.

International Data Transfers

Your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date. Continued use of the Website after changes indicates your acceptance.

Contact Us

For questions about this Privacy Policy or your information, please contact us:

  • Email: support@koboworld.com